Privacy policy

Last Updated: 11/18/2024

S4U BANSKO Ltd (VAT: 206337204) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, and billing information when you book services, rent equipment, or contact us.
  • Payment Information: Payment details processed securely via Stripe (we do not store your full credit card details).
  • Technical Information: IP address, browser type, operating system, and other details through cookies for website performance and analytics.
  • Usage Information: Pages visited, time spent on our website, and services viewed or purchased.

2. How We Use Your Information

We process your personal data to:

  • Provide and manage our services, including ski rentals, equipment storage, and ski school bookings.
  • Process secure payments and manage transactions via Stripe.
  • Improve website functionality and user experience.
  • Personalize ads and promotional offers (with your consent).
  • Respond to inquiries and provide customer support.
  • Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

Our website uses cookies to deliver the best possible user experience. These cookies help us:

  • Analyze website performance (Performance and Analytics cookies).
  • Facilitate secure payments via Stripe.
  • Personalize content and advertisements across platforms.

You can manage your cookie preferences through our consent mode or in your browser settings.

4. Sharing Your Data

We may share your data with:

  • Service Providers: Third-party vendors like Stripe for payment processing and analytics tools.
  • Legal Authorities: When required by law or to protect our legal rights.

We will never sell your personal data to third parties.

5. Payment Processing with Stripe

We use Stripe to process payments securely. When you make a purchase or book a service, your payment details are encrypted and transmitted directly to Stripe for processing.

  • Data Shared with Stripe: Name, email address, billing details, and payment information.
  • Stripe’s Privacy Policy: For more details on how Stripe handles your data, please review their Privacy Policy.

S4U BANSKO Ltd does not store your full credit card information, as all sensitive data is handled by Stripe in compliance with industry standards, including PCI-DSS.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

7. Data Security

We implement robust measures to safeguard your personal information, including the use of secure payment processors like Stripe. While we strive to protect your data, no method of online transmission or storage is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites, including Stripe. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

S4U BANSKO Ltd
Address: Pirin 113, Bansko, Bulgaria
Phone: +359 896 787 771